The GoAML administrator of the organization can see an overview of all the users associated with the organization under ADMIN → Active users from the menu.
Here the administrator can see the information about the organization's users by pressing 
and also edit a user's details by pressing 
. In addition, the administrator can also disable users by pressing 
. Password reset and two-factor authentication for users can be done by pressing 
Frequently asked questions about user rights and management
The organization must approve new users themselves, under ADMIN → User Request Management.
Here, under Request Status, the administrator can press ’Waiting for RE Admin to Verify’, after which a form with all the information the user has entered is visible.
If the information appears valid and the user belongs to the organization, the administrator can press "Finalize". The user will then be able to log in to the GoAML website.
If an organization no longer has a registered administrator employed, they lose access to GoAML and the authorization of new users. The organization must therefore contact FIU Denmark at fiu@politi.dk from an official e-mail address for the organization.
The organization must avoid losing access to administration of GoAML by always having a minimum of 2 employed administrators. Administration rights are assigned to the organization's users in GoAML.
If you are an administrator for an organization, you can manage rights by going to: ADMIN → User role management in the GoAML menu.
Users with the RE Admin role have rights to administer the organization, as well as to assign administrative rights to other users in the organization.
If an organization no longer has access to the email address registered to their GoAML account, they cannot receive two factor verification codes, and therefore lose access to GoAML. The organization must therefore contact FIU Denmark at fiu@politi.dk from an official e-mail address for the organization.
The organization must avoid losing access to GoAML administration by always keeping their registered email addresses current. This applies to both the organization and its users, in that changes in the organization's internal e-mail addresses are often the responsibility of all users.
If you are an administrator for an organization, you can change the organization's e-mail address by going to: MY GOAML → My Org Details information in the GoAML menu.
If you are a user but not an administrator, you can change your registered e-mail address by going to: MY GOAML → My User Details in the GoAML menu.
